After nearly 25 years of business, Trusted Security Solutions (TSS) is looking towards the future, the impact of technological and regulatory advancements and the evolving challenges facing the financial services industry. Its new President, James Wyler, is behind the modernization.
James brings diverse experiences and leadership skills to the role from across multiple industries. As Director of Auctions at Hemmings Auto News, James was instrumental in the company’s launch and growth. Building on his proven track record of creating growth and innovation, he held multiple leadership roles at Skookum, a digital strategy and custom software development service for midsize/enterprise customers with a focus on financial services. James also brings a technical background from his time as a Systems Design Engineer at MSI Defense Solutions and JRi Shocks and his experiences at Toyota Racing Development.
“Trusted Security Solutions has a long history of success, and I’m excited to build on that track record,” James said. “But we’re not just looking back at what we’ve done; we’re excitedly looking to the future of our industry and how we can help our customers address their evolving challenges in a complex industry.”
This complexity doesn’t scare James, who has spent the past year becoming a subject matter expert in ATM Remote Key Loading and TSS technologies. In fact, the challenge excites him as he looks to deliver the best service possible for his customers: “Staying at the forefront of our industry means staying knowledgeable about the trends and regulatory changes coming down the line. The challenge of identifying the trends and helping our customers navigate those changes is what we’ve always done well, and I believe Trusted Security Solutions will remain successful.”
At the core of his vision for the company, Wyler focuses on positioning TSS as a strategic partner, providing significant value to its clients’ needs. This is best described through the company’s new tagline: “Expertise You Can Bank On.”
“Our industry is changing rapidly, and new trends will come and go,” he remarks. “But our commitment to demonstrating value to our clients remains the same as we continuously strive to reinforce the reasons why our contribution is essential to them.”
Apart from being at the frontline guiding TSS through its rebrand, Wyler has also led the company through various major milestones focused on delivering a better customer experience. Some of those changes include creating defined project management processes and tooling , improving customer communication to ensure partners are prioritized, and simplifying and standardizing product offerings to improve the speed to implement the A98 platform.
To learn more about Trusted Security Solutions or what we do, contact us here.
