2025 ATM Security Trends Report

What the 2025 ATM Security Trends Report Reveals About the Future of Key Management

The ATM ecosystem is experiencing one of its most significant shifts in decades. Between regulatory deadlines, new encryption standards and the rise of more sophisticated cyberattacks, financial institutions face a complex security environment that demands both awareness and action.

To help industry leaders prepare, we’ve released the 2025 ATM Security Trends Report—a comprehensive look at what’s happening now, what’s on the horizon and how banks, credit unions and processors can take proactive steps to secure their ATM networks.

The Current Landscape: Why ATM Security Is at a Crossroads

For years, the ATM industry has relied on traditional cryptographic methods and manual processes to manage keys. While these systems have been foundational, they’re increasingly vulnerable to evolving attack vectors and out of step with modern compliance mandates.

Here’s what’s changing:

  • Regulatory bodies are enforcing change. PCI PIN mandates require migration to TR-31 and TR-34 standards, which modernize how institutions exchange and protect cryptographic keys
  • Threat actors are growing more sophisticated. Logical attacks and PQC (post-quantum cryptography) risks expose weak points in legacy systems
  • Institutions need operational efficiency. Manual key loading is no longer scalable, and inefficiencies add unnecessary risk and cost

The 2025 report highlights how these trends converge, creating risk and opportunity for organizations willing to act now.

Key Insights From the 2025 Report

While the full report goes deep into security protocols and technology shifts, here are a few critical themes worth noting:

  1. TR-31 and TR-34 compliance will shape the next decade. These standards move the industry away from insecure, manual processes and toward automated, asymmetric key exchanges. Early adopters will avoid the last-minute scramble that has plagued previous compliance transitions.
  2. Post-quantum cryptography can’t be ignored. Quantum computing is no longer theoretical—it’s advancing rapidly. Institutions must begin exploring PQC strategies now, or risk finding themselves unprepared for a cryptographic landscape that could shift overnight.
  3. Remote Key Loading (RKL) is no longer optional. RKL solutions enable institutions to securely and efficiently load keys across large ATM fleets without manual intervention. The efficiency gains alone are substantial, but the security and compliance benefits make it essential.
  4. Vendor partnerships are critical. The ecosystem is complex. Banks and credit unions must ensure their solutions are interoperable across different ATM manufacturers, processors and vendors. Trusted partners can help avoid costly missteps.

Why Institutions Should Act Now

ATM security is not a “wait until next year” challenge. Delaying migration or ignoring looming threats can lead to rushed projects, budget overruns and compliance violations. Proactive institutions are already investing in scalable key management strategies, assessing their networks for vulnerabilities and creating roadmaps for TR-31, TR-34 and PQC readiness.

The 2025 ATM Security Trends Report offers a roadmap for navigating this complexity. It doesn’t just highlight risks, it provides practical steps for institutions to strengthen their security posture while optimizing operational efficiency.

Download the full 2025 ATM Security Trends Report to get the insights you need to stay ahead of compliance requirements and protect your institution’s reputation.


TR-34: Key Steps for ATM Compliance and Remote Key Loading

How to Prepare for TR-34: Key Steps for ATM Compliance and Remote Key Loading

As the ATM and payments ecosystem rapidly evolves, so do the standards that govern it. One of the most pressing changes facing financial institutions, processors and Original Equipment Manufacturers (OEMs) is the shift toward PCI PIN’s TR-34 standard for key management. While full enforcement may still feel distant, the time to act is now.

What Is TR-34 and Why Does It Matter?

TR-34 is a standard defined by the PCI Security Standards Council that outlines a secure method for distributing symmetric keys using asymmetric (public key) cryptography. In short, it introduces a safer, automated and more scalable way to handle cryptographic keys between hosts and devices.

It is part of a broader industry move toward stronger encryption practices and the retirement of insecure, legacy key-loading methods, especially those involving clear-text keys or manual key entry.

Why Prepare Now?

Although TR-34 compliance is not yet mandatory across all regions or devices, regulators and card brands are strongly encouraging early adoption. As we’ve seen with other PCI initiatives, waiting until the last minute can lead to rushed implementations, operational disruptions and compliance risks.

Being proactive about TR-34 offers several benefits:

  • Improved security through the elimination of manual processes
  • Reduced key management overhead
  • Future-proofing infrastructure
  • Compliance readiness ahead of deadlines

Steps to Take Today

Conduct a Key Management Audit

Start by assessing your current key-loading practices. Are you still using manual key loading (MKL)? Are your key exchanges still dependent on paper-based processes or insecure methods?

Look for gaps in:

  • Physical security controls
  • Key injection workflows
  • Documentation and tracking

Understand Your Equipment's Compatibility

Not all ATMs or Hardware Security Modules (HSMs) are TR-34 ready. Work with your vendors, or contact TSS, to determine:

  • Which devices support TR-34 today
  • What firmware or hardware upgrades may be required
  • If a remote key-loading platform like A98-RKL is supported

Start Planning Your Migration Strategy

TR-34 implementation isn't plug-and-play. It requires:

  • Generating key pairs
  • Setting up secure key exchange infrastructure
  • Updating procedures and training your team

Invest in Remote Key Loading

If you haven’t already adopted Remote Key Loading (RKL), now is the time. Not only does RKL significantly streamline key management, but platforms like the TSS A98-RKL are also TR-34 ready, providing you with a future-proof solution that scales with compliance needs.

Want to learn more about the A98 RKL? Read our guide on Future-Proofing Your ATMs.

Engage with Your Vendors and Partners

Ensure your ATMs, HSM, and core banking software are also on the path to TR-34. Collaboration is key—literally.

Ask:

  • Is your equipment ready for TR-34?
  • How are your vendors preparing for the change?
  • What’s the timeline for upgrades?

Don't Wait to Get Ahead of TR-34

The path to TR-34 doesn’t have to be complicated, but it does require planning. At Trusted Security Solutions, we’ve helped financial institutions navigate every key management standard and we’re here to help you stay ahead.

Learn how to implement TR-34 the right way—before compliance deadlines catch up.

📞 Contact us to start your TR-34 readiness plan


Steps for Consolidating ATM Equipment for Credit Union Success

Steps for Consolidating ATM Equipment for Credit Union Success

As credit unions work to deliver convenient, secure and modern member services, ATM fleet management often becomes a silent drain on time and resources. Many still rely on outdated hardware, manual key loading and multiple vendor contracts, resulting in high costs and compliance vulnerabilities.

But it doesn’t have to be this way. ATM equipment consolidation—especially when paired with cloud-based infrastructure and remote key loading—can reduce operational strain and future-proof your credit union’s ATM strategy. Here’s how to get started.

Step 1. Start with a Full Infrastructure Assessment

Before making changes, credit unions need a clear view of their current ATM environment. That includes:

  • The total number of terminals across branches
  • Vendor contracts for hardware, software and service
  • Encryption methods and compliance status
  • Frequency of manual interventions or site visits

Outdated equipment or unsupported software may be driving up maintenance costs or creating security risks, especially if it no longer aligns with PCI DSS, TR-31/TR-34, or PCI PIN standards.

How TSS Can Help:
Trusted Security Solutions (TSS) works with credit unions to identify fleet inefficiencies, assess encryption protocols and flag non-compliance risks. Our team can help develop a roadmap for consolidation that minimizes disruption.

Step 2. Migrate ATM Management to the Cloud

One of the most effective ways to consolidate ATM operations is through cloud migration. Moving to the cloud enables centralized management, real-time fleet visibility and reduced physical service calls.

Benefits include:

  • Reduced hardware and software maintenance
  • Remote diagnostics and update capabilities
  • Scalable growth across new or merged locations

How TSS Can Help:
From implementation to ongoing support, TSS helps credit unions securely transition to cloud-based ATM environments. We ensure each deployment aligns with PCI best practices, and we provide insight into securing data at every layer of the migration.

Explore our detailed Cloud Migration Guide →

Step 3. Eliminate Manual Key Loading with A98 RKL

Manual key loading remains one of the most time and resource-intensive parts of ATM management. It also introduces risk, both from human error and from physical key handling procedures that are no longer compliant under newer PCI PIN guidelines.

Remote Key Loading (RKL) enables secure, automated key exchanges without requiring an on-site technician.

With A98 RKL from TSS, credit unions can:

  • Drastically reduce the number of truck rolls to ATMs
  • Strengthen key security through encrypted key delivery
  • Meet PCI PIN 3.1 and TR-34 requirements with ease

Step 4. Streamline Vendors and Service Agreements

Many credit unions work with multiple vendors for hardware, key management, maintenance and compliance support, often leading to disjointed workflows and redundant costs.

Consolidation provides an opportunity to renegotiate service terms, unify contracts and ensure that all vendors are aligned with your long-term strategy.

How TSS Helps:
TSS acts as a strategic partner across your ATM lifecycle—not just for key management, but also for compliance planning, system integration and security audits. We help you simplify operations while keeping your institution protected.

Step 5. Build for Compliance and Future Growth

ATM consolidation isn’t just about cutting costs; it’s about staying resilient as the regulatory landscape evolves. From PCI DSS v4.0 to emerging requirements in encryption and access control, staying compliant means staying proactive.

Consolidation allows your institution to:

  • Replace legacy systems before they create vulnerabilities
  • Adapt quickly to new ATM software and encryption standards
  • Free up IT resources for innovation, not routine maintenance

Consolidation is a Strategy, Not Just a Cost-Saver

When approached thoughtfully, ATM consolidation delivers more than operational efficiencies; it creates a stronger, more agile foundation for your credit union’s future. Whether you’re migrating to the cloud, centralizing key management or simplifying vendor contracts, each step should support long-term member service and institutional growth.

Let’s simplify your ATM strategy together.
Contact TSS to start your consolidation plan.


How ATM Key Management Systems, Like the A98, Help Reduce Fraud and Enhance Security

In today’s financial landscape, where cyber threats are evolving rapidly, securing ATM networks is more critical than ever. Financial institutions, from large banks to credit unions, must protect their ATMs from fraud while meeting stringent compliance requirements. One of the most effective tools for achieving this is a robust ATM Key Management System like the A98 from Trusted Security Solutions (TSS).

ATM key management is the cornerstone of secure ATM operations, ensuring that sensitive data remains encrypted and protected from malicious actors. In this blog, we’ll explore how the A98 Key Management System helps reduce fraud, enhance security and streamline operations. We’ll also highlight the benefits of Remote Key Loading (RKL) and the Comvelope System, for ATMs that don’t support RKL, showing why the A98 is the gold standard in ATM security.

Why ATM Key Management is Essential

ATM key management refers to the process of securely generating, distributing and installing encryption keys that protect communications between ATMs and a financial institution’s host network. Without proper key management, ATMs are vulnerable to:

  • Fraudulent Attacks: Unauthorized access can lead to stolen funds or compromised customer data.
  • Cyber Threats: Outdated or poorly managed keys create security gaps that hackers can exploit.
  • Compliance Violations: Failing to meet security standards (such as TR-31) can result in penalties and reputational damage.

Robust key management ensures that encryption keys are securely handled and updated, maintaining the integrity of ATM networks and protecting against fraud.

The Challenges of Traditional Manual Key Loading (MKL)

Manual Key Loading (MKL) has long been the standard for ATM key management. In an MKL process, encryption keys are split into multiple components and entered manually by two or more authorized technicians. While this method is the minimum requirement for ATM compliance, it comes with significant complexities and challenges:

  • Human Error: A single mistake during key entry can invalidate the key, causing downtime and security vulnerabilities.
  • Logistical Complexity: MKL requires the presence of multiple technicians on-site, which increases labor expenses and adds logistical challenges due to the need for secure coordination, storage and management of key components for ATM repairs or updates.
  • Scalability Issues: Managing keys for a large ATM fleet is time-consuming and inefficient.

While secure, MKL is resource-intensive and prone to errors, making it less suitable for modern, large-scale ATM operations.

TSS A98 Key Management System: The Gold Standard in ATM Security

The TSS A98 Key Management System is a smarter, more secure and efficient approach to ATM key management. The A98 system supports Remote Key Loading (RKL) and the Comvelope System, providing flexibility for different ATM environments.

Remote Key Loading (RKL)

Remote Key Loading allows financial institutions to securely send encryption keys to ATMs without requiring on-site technicians. Here’s how RKL enhances security and efficiency:

  • Reduced Fraud Risk: Keys are generated and encrypted centrally within the secure A98 system before being transmitted to ATMs. This process eliminates the risk of exposing raw key data.
  • Minimized Human Error: Automation reduces the need for manual input, decreasing the likelihood of mistakes.
  • Fast Key Updates: Institutions can quickly update keys across their entire ATM network, ensuring rapid response to security threats.
  • Compliance Assurance: RKL meets stringent security standards, including TR-31, helping financial institutions stay compliant.

With RKL, financial institutions can maintain high levels of security while reducing the operational burdens associated with MKL.

The A98 Comvelope System

For ATMs that do not yet support Remote Key Loading, the A98 Comvelope System provides a secure and efficient alternative to traditional MKL. Comvelopes are encrypted key components that simplify the key-loading process. Key benefits include:

Flexibility

Unlike traditional key components, which must be used in matching pairs, any two Comvelopes can be selected from thousands in storage. This flexibility reduces logistical challenges and simplifies operations.

Enhanced Security

  • Unopened Comvelopes: The encrypted Comvelopes ensure that even if lost or intercepted, the key components remain secure.
  • Reinforced Protection: The A98 system enforces dual control, requiring two technicians to provide a Comvelope when keying an ATM, adding an additional layer of security.: The encrypted Comvelopes ensure that even if lost or intercepted, the key components remain secure. A98 additionally enforces dual control and requires more than one technician to provide a Comvelope when keying an ATM.

Operational Efficiency

  • Streamlined Compliance: Two technicians are still required to maintain compliance with dual control and split knowledge. However, each technician can carry multiple Comvelopes, enabling them to service several ATMs efficiently without the need to coordinate specific key pairs.
  • Operational Speed: The ability to service multiple ATMs in one trip reduces downtime and improves network efficiency.

Resilience to Errors

If a Comvelope is damaged or lost, it poses no security risk. The system’s design ensures that errors do not compromise the entire key management process.

How the A98 Reduces Fraud and Enhances Security

The A98 Key Management System addresses the shortcomings of traditional MKL by:

  • Eliminating Key Exposure: Whether using RKL or Comvelopes, encryption keys remain protected during generation, transport, and installation. This reduces the risk of key theft or unauthorized access.
  • Automating Processes: Automation reduces reliance on manual procedures, minimizing human error and ensuring consistency.
  • Centralized Control: Financial institutions can manage keys centrally, improving oversight, accountability, and response times to security threats.
  • Supporting Compliance: The A98 helps institutions meet security standards like TR-31, ensuring compliance with industry regulations.
  • Facilitating Future Upgrades: The A98 is designed to support future technology advancements, making it easier for institutions to transition to full RKL adoption.

Why Financial Institutions Trust the A98

At Trusted Security Solutions (TSS), we provide dependable solutions, responsive support, and personalized expertise to help financial institutions protect their ATM networks. Our A98 Key Management System is trusted by banks, credit unions and ATM management companies worldwide because it offers:

  • Unparalleled Security: Advanced encryption and secure key handling reduce fraud risks
  • Operational Efficiency: Streamlined processes save time and reduce costs
  • Scalability: Whether managing a handful of ATMs or thousands, the A98 adapts to your needs
  • Compliance Confidence: Stay ahead of regulatory requirements with a system designed for modern security standards

In an era where ATM fraud and cyber threats are on the rise, the A98 Key Management System offers financial institutions a powerful solution for reducing risks and enhancing security. By supporting both Remote Key Loading and the Comvelope System, the A98 provides flexibility, efficiency and peace of mind.

Ready to secure your ATM network and streamline your operations? Contact Trusted Security Solutions today to learn how the A98 can help you stay protected and compliant.

You can bank on the expertise of Trusted Security Solutions with products like the A98 system.


Tips for System Troubleshooting A98 Systems

A properly operating A98 system is crucial for maintaining the reliability of your ATM network. The A98 Remote Key Loading System is robust, reliable and user-friendly. However, issues can arise, often due to unexpected changes in the customer network or configuration mismatches during new hardware setups, particularly ATMs. As your dependable partner, we’ve compiled some essential troubleshooting tips to help you navigate these challenges.

Is An Attempt at Remote Key Loading Attempt Failing? Here’s Where to Start

1. Check for Network or Hardware Changes
Before troubleshooting, confirm whether any changes were made to your network or hardware. Network updates or hardware modifications can typically cause unexpected issues. Collaborate with your IT and operations teams to ensure any recent changes weren’t overlooked.

2. Setting Up a New ATM?
If you’re configuring a new ATM, double-check that all configuration settings on the ATM and the A98 application match correctly. Mismatched settings are common problems, especially with new hardware installations.

3. Confirm Power and Connections
Ensure proper power and connectivity between the A98 system, the Hardware Security Module (HSM) and the host system. A loose connection or power issue can easily disrupt operations.

4. Reset A98 Services
Sometimes, a simple reset of the A98 services can resolve minor glitches or temporary issues. Restart the services and see if the problem persists.

5. Pull and Review Log Files
If the issue continues, retrieve the logs for the date the problem occurred. Contact your TSS support team if you don't know where to find your logs.

Once you’ve gathered the logs, submit them and any relevant details to your dedicated TSS customer support. When contacting TSS, include the following information to expedite the troubleshooting process:

  • A clear description of the issue
  • The date and time the issue was first noticed
  • Actions taken to resolve the issue before reaching out
  • ATM type, including details about the EPP and software version
  • Any recent network changes
  • The environment where the issue occurred (Test, Production, Disaster Recovery)
  • The urgency of the issue—Is this a critical, system-halting problem?

What to Expect When You Submit a TSS Support Ticket

Once you’ve submitted a support ticket, here’s what you can expect from the team at Trusted Security Solutions:

  • Responsive Support: TSS will rapidly acknowledge your issue by requesting additional information or beginning the troubleshooting process based on the details you provided.
  • Proposed Solution or Request for a Meeting: Depending on the issue's complexity, TSS will propose a solution directly in the email or request a meeting to gather more details or attempt a fix personally.
  • Detailed Documentation: If a solution is offered via email, TSS will provide detailed documentation to help you resolve the issue at your convenience. If a solution is found in person, TSS will provide a summary of what was done to resolve the issue for your records.
  • Preparation for a Support Call: If a call is necessary, ensure that you can establish a remote connection to the A98 server, share your screen, and have A98 Admin login credentials ready. Confirm the user has Admin rights on the server to make configuration changes and troubleshoot effectively. TSS will advise on any additional requirements before the call.

Throughout the troubleshooting process, we take the initiative to bring solutions and answers, ensuring that the issue is resolved promptly and effectively.

Your ATM Network Will Remain Operational

One key advantage of the A98 system is that your ATM network will continue to operate even if it encounters issues. Active ATMs will remain functional and capable of processing transactions without interruption, minimizing the impact on your operations.

Trusted Security Solutions is committed to providing responsive support, dependable solutions and personalized expertise. With over 25 years of expertise in ATM Key management, we are here to offer solutions to ensure the smooth operation of the A98 system.


Navigating Common Pitfalls in the Trusted Security Solutions Installation Process

In the field of security solutions, success depends not only on advanced technology but also on flawless execution. At Trusted Security Solutions (TSS), we understand that the process of installing a new security system can be challenging. In this blog post, we examine the most common issues that arise during the TSS installation process and share our strategies for overcoming them with ease.

1. Lack of Alignment and Communication:

One of the most significant challenges during installation is the lack of alignment and communication between different teams and stakeholders. To address this issue, we organize comprehensive project kickoffs to identify key players, outline the project process, and specify the requirements of each team. We also inform all involved parties with regular project updates, ensuring that teams stay aligned, tasks are assigned proactively, and synergy is fostered across the board.

2. Underestimation of Project Complexity and Scope:

Despite the apparent simplicity of the product, installing the A98, our flagship security solution, involves navigating various variables, including network settings, compliance, and business operations. From experience, we recommend a phased approach to streamline the installation process, prioritizing the initial setup to get the system operational quickly. For instance, targeting a single ATM brand and protocol or limiting the number of ATMs in phases could expedite the timeline to a working A98 and then each subsequent brand and protocol can be added later in a much easier process.

3. Dealing with Security Policies and Access Issues:

Security policies and access issues pose formidable challenges during installation, potentially leading to lengthy delays. To circumvent these challenges, we involve the relevant teams early in the project, ensuring they are well-versed in the project's requirements. By keeping stakeholders involved throughout the project lifecycle, we mitigate the risk of delays and streamline the implementation process.

4. Juggling Competing Initiatives:

The juggling act of competing initiatives often tests the resilience of project teams, with shifting priorities and evolving requirements exerting strain on resources. At TSS, we recognize the importance of prioritization and alignment in navigating these challenges. By synchronizing initiatives around teams and equipment most affected by the installation, we mitigate the risk of significant delays and ensure a smoother implementation process.

5. Working Across Different Time Zones, Languages, and Cultures:

Operating in a global landscape with customers within the six continents brings its own set of challenges, from bridging language barriers to navigating cultural nuances and time zone disparities. TSS is adept at handling these challenges, leveraging our experience and strategic partnerships to ensure effective communication and collaboration across diverse environments. By engaging trusted local partners and embracing adaptability, we transcend geographical boundaries to deliver unparalleled service and support to our clients worldwide.

While the installation process may present its share of obstacles, proactive communication, strategic planning, and adaptability are the keys to success at Trusted Security Solutions. By addressing these common pitfalls with diligence and expertise, we remain committed to delivering seamless security solutions that our clients can rely on every step of the way.

Interested in partnering with us? Contact us today!


Demystifying Your Annual Maintenance Package: What's Included?

The finance industry is built on trust and reliability, especially when it comes to ATM technology; ensuring the smooth operation of your A98 remote-key management systems is equally important. Annual maintenance contracts serve as a lifeline for customers, providing comprehensive support and services to maximize the value of their investment. At Trusted Security Solutions (TSS), our annual maintenance package goes beyond mere technical support; it's a commitment to being a trusted and valuable partner for our customers. Let’s delve into what your annual maintenance package includes and how it can benefit your organization.

1. Break Fix Support and Troubleshooting

The heart of our annual maintenance contracts is break-fix support for the A98 system. Whether it's resolving why a specific ATM won’t rekey or why components on your ATM network aren’t communicating, our support team is at your service round-the-clock. We understand how critical your operations can be, so we prioritize rapid response and resolution for essential issues of production. Additionally, our team is equipped to provide troubleshooting and diagnosis for any network issues that may impact the A98 system, ensuring seamless operation and minimal downtime.

2. Quarterly Status and Update Meetings

Communication is critical to success, so our annual maintenance package includes quarterly status and update meetings with each customer. These meetings serve as a forum for alignment, where we discuss your organization's initiatives, plans, and challenges. It's also an opportunity for us to share insights into the A98 roadmap, industry trends, and best practices. Moreover, we can bring in experts or additional resources to address specific topics or targets relevant to your organization, ensuring you stay ahead of the curve.

3. Flexible and Friendly Consultants

Our support team isn't just here to fix problems; we aim to be flexible and friendly consultants who can assist you with all aspects of your network and operations. The A98 system is renowned for its reliability and versatility, capable of seamlessly integrating with complex and evolving networks. Our experts are here to share their knowledge and insights on optimizing and securing your A98 installation as well as your greater ATM network, helping you unlock its full potential.

4. Maximizing the Value of Your Investment

Ultimately, our annual maintenance package is designed to help you maximize the value of your investment in the A98 system. By providing comprehensive support, proactive communication, and expert guidance, we empower you to leverage the full capabilities of the A98 and stay ahead of the competition. With TSS as your trusted partner, you can rest assured that your A98 system is safe, allowing you to focus on driving your business forward.

Your annual maintenance package with Trusted Security Solutions is more than just a service agreement; it's a commitment to excellence and partnership. From break-fix support to quarterly status meetings and flexible consulting, we're here to support your organization every step of the way. With TSS by your side, you can navigate the complexities of ATM technology with confidence and peace of mind. Connect with us, and we’ll get you started!


5 Common Customer Questions We Hear at Trusted Security Solutions

Customers often have various technical, operational, and compliance-related queries about security solutions. At Trusted Security Solutions (TSS), we take pride in providing advanced products and excellent support to address these concerns. This blog post will discuss five common customer questions and how we provide comprehensive solutions and support.

1. Can You Help Me With Technical Support?

We often encounter technical inquiries from our customers, which usually involve changes or updates to their network infrastructure. With many different combinations of ATM brands, software versions, and protocols, it can be challenging to navigate these configurations. However, our technical support team is always ready to help and work closely with customers to find a solution. We offer round-the-clock availability to ensure prompt resolution of critical production issues.

2. How Do You Maintain Compliance WIth the Most Common Industry Standards?

Compliance requirements and changing standards are crucial for our customers. We're equipped to provide guidance and support, whether understanding the implications of new standards or preparing for upcoming changes. We stay updated on documentation from authorities such as PCI, NIST, and CISA and participate in industry committees to ensure that our products remain ahead of regulatory changes. By sharing our expertise, we help our customers navigate compliance requirements with confidence.

3. Do You Provide Operational Support?

Our operational support team assists customers with the day-to-day management of A98 equipment deployed at customer sites. From facilitating security assessments to providing detailed records of equipment specifications, we offer proactive updates and recommendations to help maintain optimal operational efficiency.

4. Can You Provide Advice on Configurations or Networking Updates?

When changes are made to switch or ATM equipment or configurations, our customers often seek our perspective to know if they should expect any challenges. As the A98 operates on six continents, we provide valuable insights to help customers easily navigate network configurations and updates. With a global presence that spans six continents and extensive experience with over 500,000 ATMs in operation, we leverage direct relationships with ATM manufacturers and industry experts to offer tailored guidance.

5. What Best Practices Should We Be Using?

As experts in key management processes, we offer guidance on best practices and recommendations. We provide tailored advice to ensure the security and integrity of key management processes, drawing from our extensive experience across diverse customer environments.

Customer satisfaction is our top priority here at Trusted Security, and we are committed to providing unparalleled support and expertise. With our technical prowess, industry insights, and proactive approach to support, we empower our customers to navigate the complexities of security solutions with confidence and peace of mind. Learn more at https://trustedsecurity.com/